Help Center

How can we help?

Whether you're a Parent Explorer or a Classroom Guide, our team is here to ensure your journey is magical.

Response within 24 hours for all adventurers.

Available for Legendary Guides during magic hours.

Read tutorials on classroom setup and story management.

Quick Fixes

Make sure you have a stable internet connection and haven't reached your monthly Story Fuel limit.

If you're a Teacher, head to your Dashboard and use the 'Add Students' button to onboard them in bulk.

Guides can always see and regenerate Class Codes in the Student Management section of their dashboard.

You can manage your subscription and download invoices directly from your Profile settings.